We apologise in advance if there has been a delay in receiving your parcel. We here at brashopuk will do our up-most and will package your items with care with current guidelines as a result of the COVID-19.
UK Mainland Delivery - FREE
UK mainland delivery is currently FREE. We use Royal Mail postal services.
Under normal circumstances we will dispatch an order on the same or next working day (includes Saturdays). If your item is out of stock we will let you know and dispatch it to you as soon as it becomes available.
We are pleased to ship overseas and will charge according to the destination. Please contact us for details.
All postage costs are available to view at checkout.
Returns & Exchanges
We accept the return of items only if they are unworn and are in their original and resaleable condition i.e. clean, intact, with hangers and all tags still attached by their original means. Items that have deodorant stains or odours will not be accepted.
Your right to cancel an order starts when you place your order and ends 14 days from the day you receive your goods. You must contact us by email to cancel your order before returning any items.
If you cancel your order you must return the goods back to us within 14 days of the cancellation. We regret that items received after this time will be refused and sent back to you.
You are responsible for the safe return of products to us, including the cost of doing so. It is recommended that you insure your return parcel in case of loss or damage. To return an item fill in this returns form then email us at firstname.lastname@example.org to advise us you will be cancelling your order. Please enclose this form in your returns parcel.
If you have any questions please contact us on 01747 852444 and we will explain the returns procedure.